The people behind it
Operators first, software company second.
Northstar is built by people who have carried a utilisation target. Every customer works with a named architect from this team.
Margaret Ellery
Co-founder & CEO
Ran delivery for a 300-person consultancy through two acquisitions. Believes operations is a product, not a policy.
Diego Salazar
Head of Operations Architecture
Leads the team that models each customer's service lines and rate cards during onboarding.
Adaeze Okafor
VP Finance Products
Former practice CFO. Designs the WIP, revenue recognition and margin models behind Northstar reporting.
Kenji Watanabe
Principal Product Designer
Spent a decade in studio operations before design. Obsessed with removing the Monday status meeting.
How it works
From spreadsheet sprawl to a single operating rhythm — in six weeks.
Every rollout is run by a named operations architect who has scaled a service firm before. You are not handed a login and a help centre.
01
Map how you actually work
An onboarding architect models your service lines, rate cards, approval chains and reporting calendar in week one.
02
Connect the systems you keep
Two-way sync with your accounting ledger, HRIS, calendars and CRM. Historic projects import with their margins intact.
03
Run one live plan
Delivery, staffing and client communication move to a single plan. Weekly rituals replace status chasing.
04
Review, forecast, compound
Quarterly benchmarks show where utilisation, scope discipline and renewal rates are moving — and what to fix next.
Want the detailed rollout plan, including data migration and change management?
What operators say after a year.
Rollout: 5 weeks
“The capacity model paid for itself in one quarter. We stopped subcontracting work we had the people to do.”
Tom Berger
Head of Operations, Rivet Consulting
Verified customer
“Our clients notice the difference. Approvals that used to take nine days now take under two, and nobody chases a PDF anymore.”
Hannah Voss
Client Partner, Marlowe & Co.
Rated 4.9 / 5
“Month-end close went from eleven days to four because delivery and finance finally read from the same record.”
Kenji Watanabe
Finance Director, Northbank Partners
Your next quarter
Stop reconciling. Start running the firm.
Bring one real engagement to the demo. We will model it live — plan, staffing and margin — and show you what your current stack is hiding.
Average time to first value: 27 days. Cancel before renewal, no penalty.
Demo slot